Watch the following videos to have a good understanding of the platform and it's capabilities.
1. Understanding how the USA Dialer Services Predictive Dialing Platform works.
2. How to make a call as an agent user.
3. Creating campaigns within the USA Dialer Services Predictive Dialer
4. Having a properly prepared data file in a .CSV format is critical to upload data into your predictive dialing platform.
5. Can't load files or contacts into the dialer dialer... watch this.
6. Editing users and permissions in your USA Dialer Predictive Dialer