FAQ

Eyebeam Setup with Screenshots
New User Eyebeam Softphone Setup (with Screenshots) When you are a new user of USA Dialer Services you will need to download the eyebeam to your pc. You wi...
Wed, 4 Apr, 2018 at 1:01 PM
Eyebeam Setup Video
Here is the eybeam setup tutorial. The license key required is only available to current clients.
Tue, 10 Apr, 2018 at 6:28 AM
USA Dialer Services Predictive Dialer Platform Overview
Here is an overview of the USA Dialer Services Predictive Dialer Platform.
Tue, 18 Jul, 2017 at 12:47 PM
Where is my C Number (Customer Number)
Your C # or Customer Number can be found a couple different places. Please see the images below.
Tue, 18 Jul, 2017 at 1:23 PM
How to change your caller ID settings
Caller ID Settings
Fri, 28 Jul, 2017 at 7:47 AM
Internet Speed Requirements
We provide our clients with software that allows you to use your PC to connect with the dialer which in turn allows you to use a USB headset to make your ca...
Wed, 4 Apr, 2018 at 10:34 AM
CRM and POST URL Configuration
Posting Qualified Leads into the CRM You have purchased "leads" or "data" from a third party or you may already have the data. Typica...
Mon, 24 Jul, 2017 at 2:18 PM
How to change user passwords
Changing User Passwords
Fri, 28 Jul, 2017 at 7:52 AM
Creating and Sending Emails from Dialer
In order to send an email, the agent must first have his/her own email template/s set up in their account. This function is agent specific, meaning each...
Thu, 22 Feb, 2018 at 2:08 PM
How do I export data and or phone numbers from an existing campaign?
This is the export icon Select the radio button for the information you wish to download.  * For this example we will select the: Contacts List...
Fri, 6 Oct, 2017 at 4:14 PM